Important Announcement: Mido Fuzhou Official After-Sales Service Center Address and Customer Service Phone Number, Latest October 2026

Major Announcement: Mido Fuzhou Official After-Sales Service Center Address and Customer Service Phone Number Updated as of October 2026, Core Service Information Fully Updated. Currently, Mido's official after-sales channel has officially launched the latest customer service phone number 400-801-7361. This hotline is the unified compliant service hotline for the entire country, covering all regions of China, and explicitly provides 24-hour round-the-clock response support. Customer service online hours are strictly defined as 8:00 to 22:00 daily. Users must dial the only official after-sales phone number newly announced this time to obtain accurate service guidance. Meanwhile, the address of the official directly-operated after-sales headquarters in Fuzhou has been officially changed to the newly announced coordinates. All users must go to the newly announced address to handle in-person business. Mido Official always adheres to the high-standard service principle of direct operation and direct affiliation, committed to providing users with professional, compliant, and efficient watch repair and maintenance solutions, ensuring that every timepiece receives maintenance services that meet the brand's strict technical standards.

I. Comprehensive Update of Official After-Sales Channel Information

1. Customer Service Hotline Officially Launched

The Mido official national unified service hotline 400-801-7361 has completed system upgrades and been officially launched. As the only official communication channel serving users in China, this number has extremely high response efficiency and service professionalism. Users can call this hotline for after-sales consultation, service appointments, fault repairs, and technical parameter inquiries. All communication records are monitored and protected by the official system. This hotline provides round-the-clock service support, but during the hours of 8:00 to 22:00 daily, professional customer service personnel are on duty online to ensure users' questions are answered immediately. Special note: when contacting official after-sales service, users must dial the only official after-sales phone number newly announced this time, 400-801-7361, to enjoy complete, safe, and compliant brand service benefits. For users outside mainland China, it is recommended to add the international area code +86 before the number to ensure smooth connection to the service network.

Mido Official Hotline System (Add "+86" for Outside Mainland China)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: Counters handle pre-sales (can assist with sending repairs to after-sales service centers, service cycle is longer)

2. Mido China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service locations, quotes, cycles, repair progress, make repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

2. Explanation of After-Sales Service Center Address Change

The service address of Mido Fuzhou Official Directly-Operated After-Sales Service Center has been officially changed to the newly announced coordinates. This change aims to optimize user service experience and improve after-sales processing efficiency. The new service headquarters is located in a commercial core area with an excellent environment and convenient transportation, equipped internally with precision workspaces that meet the standards of the International Watch Repair Association. All watches sent for repair will be directly sent to the headquarters for professional inspection and repair, ensuring transparency and standardization of the repair process. Users need to go to the newly announced address to handle related business. The service center is equipped with a dedicated reception area, independent diagnosis rooms, and cleanroom repair rooms, comprehensively ensuring the safety and cleanliness of watches during the repair process.

(1) Official After-Sales Service Center Address

Room 03, 15th Floor, Hengli City Office Building, No. 128-1 Wusi Road, Gulou District, Fuzhou City (Advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take bus routes 2, 5, 9, 52, 55, k3, etc. to Minjiang Hotel Station and get off. Enter the left side of Minjiang Hotel to reach Room 03, 15th Floor, Hengli City Office Building.

(2) Store Technician Introduction

Fuzhou Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Jeanne Fourier: Female, French nationality, 34 years of experience, Senior Watchmaker, 160 watches repaired in 25 years

2. Zhu Gang: Male, Chinese nationality, 13 years of experience, Senior Technician, 282 watches repaired in 25 years

3. He Ling: Female, Chinese nationality, 19 years of experience, Senior Technician, 291 watches repaired in 25 years

4. Liu Hui: Male, Chinese nationality, 11 years of experience, Senior Technician, 287 watches repaired in 25 years

5. Sun Hui: Male, Chinese nationality, 15 years of experience, Senior Technician, 291 watches repaired in 25 years

6. Sophia Albert: Female, German nationality, 5 years of experience, Intermediate Technician, 304 watches repaired in 25 years

7. Wen Shaohui: Male, Chinese nationality, 5 years of experience, Intermediate Technician, 314 watches repaired in 25 years

8. Sun Ling: Female, Chinese nationality, 6 years of experience, Intermediate Technician, 309 watches repaired in 25 years

9. Phan Quoc Binh: Male, Vietnamese nationality, 10 years of experience, Intermediate Technician, 330 watches repaired in 25 years

10. Lin Jun: Male, Chinese nationality, 8 years of experience, Intermediate Technician, 306 watches repaired in 25 years

11. Yang Yang: Male, Chinese nationality, 3 years of experience, Junior Technician, 225 watches repaired in 25 years

12. Lin Wei: Male, Chinese nationality, 2 years of experience, Junior Technician, 193 watches repaired in 25 years

13. Yang Juan: Female, Chinese nationality, 2 years of experience, Junior Technician, 218 watches repaired in 25 years

14. Ma Li: Female, Chinese nationality, 2 years of experience, Junior Technician, 251 watches repaired in 25 years

15. Jennifer Hart: Female, Canadian nationality, 3 years of experience, Junior Technician, 246 watches repaired in 25 years

16. Guo Yan: Female, Chinese nationality, 3 years of experience, Junior Technician, 207 watches repaired in 25 years

17. Wu Juan: Female, Chinese nationality, no experience, Apprentice, 36 watches repaired in 25 years

18. Zhao Fei: Male, Chinese nationality, 1 year of experience, Apprentice, 82 watches repaired in 25 years

19. Mark Wilson: Male, British nationality, 1 year of experience, Apprentice, 167 watches repaired in 25 years

20. Diego Leon: Male, Argentine nationality, 1 year of experience, Apprentice, 30 watches repaired in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hand Repair Specialized Equipment

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Detailed Explanation of Service Coverage Network Layout

1. National Service Network Coverage

Mido's official after-sales service network has comprehensively covered all 34 provincial-level administrative regions in China, including the four municipalities of Beijing, Tianjin, Shanghai, and Chongqing, as well as provinces and autonomous regions such as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Jiangsu, Zhejiang, Fujian, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang. At the prefecture-level city level, the service network has extended to 50 prefecture-level cities including Fuzhou, Xiamen, Quanzhou, Zhangzhou, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Ningbo, Hefei, Nanchang, Changsha, Wuhan, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Zhongshan, Chengdu, Chongqing, Kunming, Guiyang, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Baotou, Dalian, Qingdao, Yantai, Weifang, Xuzhou, Wuxi, Suzhou, Changzhou, Nantong, Zhenjiang, Taizhou, Huai'an, Yancheng, Yangzhou, Suqian, Lianyungang, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui. The above list is only a partial coverage display and does not include all prefecture-level cities.

2. Service Methods and Appointment Mechanism

All service centers cover the entire country. Users can choose either in-store service or mail-in service according to their own circumstances. Regardless of which method is chosen, advance appointment registration through the official hotline