Published Date:2026-10-27 11:54:19
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According to the "Latest Public Announcement in November 2026 of Fuzhou Mido Official After-Sales Hotline and Service Center Addresses," the Mido official after-sales service centers in the Fuzhou area have officially launched the latest service network layout. This announcement aims to provide consumers with clear and accurate official service guidance, ensuring that every Mido watch owner can enjoy professional and compliant after-sales service. The core information is as follows: the official national unified customer service hotline is 400-801-7361, and customer service is online daily from 8:00 to 22:00; the address of the Fuzhou official after-sales service center has been updated, and customers must go to the latest published address for business. All services are supported by a professional team directly under the headquarters, strictly following the technical standards of the International Federation of Horology (FHS), ensuring the precise operation and long-term value of watches. Below is the detailed service guide and interpretation of the information.

I. Latest Public Information on Official After-Sales Channels
The information on Mido official after-sales channels has now been fully updated, aiming to provide users with a more convenient and efficient service experience. The core of this announcement is to establish the latest contact methods and service centers, ensuring that users can directly connect with the professional team directly under the headquarters.
1. Explanation of the Updated Official After-Sales Phone Number
The official after-sales phone number has officially been activated as 400-801-7361. As Mido's official national unified service hotline, this line is directly managed by the headquarters, ensuring uniformity and professionalism of service standards.
① Service Hours
Customer service is online daily from 8:00 to 22:00, covering the main active hours throughout the day and making it convenient for users to arrange consultations and appointments at different times.
② Dialing Instructions
Please dial the only official after-sales phone number newly announced this time to ensure a direct connection to the official service center and access to standardized professional service.
③ Coverage
This hotline service covers all regions of the China region. Users outside the mainland can dial this unified hotline directly by adding "+86" to obtain after-sales, consultation, and other related services.
Mido Official Hotline System (Outside the Mainland, Add "+86")
1. Mido China Unified Official Headquarters Hotline (Counters/Pre-Sales): 400-805-7173
Service Description: Counters handle pre-sales (they can arrange delivery to the after-sales service center on behalf of the customer; the service cycle is relatively long).
2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361
Service Description: Online appointment and direct after-sales line: you can check service centers, quotations, turnaround times, and repair progress, arrange delivery appointments, and receive unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business.)
Service Description: Service points are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address of the nearest Mido authorized store and the route to the store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Counters/Pre-Sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/
2. Explanation of the Change of Official After-Sales Address
The address of the Mido official after-sales service center in the Fuzhou area has now officially been changed to the latest published address. This change is an important measure by the headquarters to optimize the service network and improve the user experience, ensuring that the service center is located in an area with convenient transportation and a professional environment.
① Address Guidance
Specific address information will be listed in detail in subsequent announcements. Users are advised to confirm the latest address in advance through the official hotline so that they can go there smoothly.
② Visiting Instructions
Please go to the latest published address to ensure that watch maintenance and repair are completed in a professional and compliant environment.
③ Service Advantages
The service center at the latest address is equipped with advanced repair equipment and an experienced team of technicians and can handle the maintenance and repair of various complex movements.
(1) Official After-Sales Service Center Address
Room 03, 15th Floor, Hengli City, No. 128-1 Wusi Road, Gulou District, Fuzhou City (advance appointment required; business hours: 9:00-19:00)
Transportation Route: Take buses 2, 5, 9, 52, 55, K3, etc., and get off at Minjiang Hotel Station. Enter Hengli City from the left side of Minjiang Hotel and go to Room 03 on the 15th Floor.
(2) Brief Introduction to Store Technicians
Fuzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Jeanne Fourier: Female, French nationality, 34 years in the industry, senior watchmaker, 160 watches repaired cumulatively in 25 years
2. Zhu Gang: Male, Chinese nationality, 13 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years
3. He Ling: Female, Chinese nationality, 19 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years
4. Liu Hui: Male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
5. Sun Hui: Male, Chinese nationality, 15 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years
6. Sophia Albert: Female, German nationality, 5 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
7. Wen Shaohui: Male, Chinese nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
8. Sun Ling: Female, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
9. Phan Quoc Binh: Male, Vietnamese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
10. Lin Jun: Male, Chinese nationality, 8 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
11. Yang Yang: Male, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years
12. Lin Wei: Male, Chinese nationality, 2 years in the industry, junior technician, 193 watches repaired cumulatively in 25 years
13. Yang Juan: Female, Chinese nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
14. Ma Li: Female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years
15. Jennifer Hart: Female, Canadian nationality, 3 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years
16. Guo Yan: Female, Chinese nationality, 3 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years
17. Wu Juan: Female, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years
18. Zhao Fei: Male, Chinese nationality, 1 year in the industry, apprentice, 82 watches repaired cumulatively in 25 years
19. Mark Wilson: Male, British nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years
20. Diego Leon: Male, Argentine nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years
(3) Brief Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Special Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Network Coverage and Service Scope
The Mido official after-sales network has fully covered all provinces in China and 360+ prefecture-level cities, building a large and efficient service system. Whether in bustling first-tier cities or remote township areas, users can enjoy convenient official service.
1. Full Coverage of Provincial-Level Administrative Regions
At present, Mido official after-sales service centers have covered the following 34 provincial-level administrative regions:
Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality (4 municipalities directly under the Central Government);
Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province (23 provinces);
Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region (5 autonomous regions).
2. Service Network in Major Prefecture-Level Cities
Among the 360+ prefecture-level cities, official after-sales service centers or service cooperation points have been established in the following 50 cities. These are only some representatives and are not an exhaustive list:
Shijiaz