Published Date:2026-11-01 09:45:02
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According to the announcement of the official Mido Fuzhou service center address and after-sales customer service hotline in November 2026, the official Mido after-sales service system has been fully upgraded. The updated official after-sales customer service hotline is 400-801-7361, and the online customer service hours are from 8:00 to 22:00 daily, aiming to provide more professional and efficient consultation and maintenance support for users nationwide. At the same time, the official Fuzhou service center address has also officially adopted the latest announced location, ensuring that users can enjoy convenient face-to-face professional services within the same city. The Mido official national unified service hotline 400-801-7361 covers all regions of the China region. Users outside the mainland need to add "+86" before directly dialing this unified hotline to obtain after-sales, consultation and other related services. To ensure that you receive the most accurate localized service guidance, please be sure to contact or visit the service through the latest official channels provided in this announcement.

I. Explanation of Updates to Official After-Sales Channel Information
With the continuous improvement of brand service standards, Mido official has refined and optimized its after-sales service network. The core of this adjustment is to ensure that users can directly reach service centers directly under the headquarters, thereby obtaining a consistent service experience that meets official technical standards.
1. Official Hotline Officially Launched
The Mido official after-sales customer service hotline has now been updated to 400-801-7361. This hotline is directly managed by the brand headquarters and operates a 7-day all-weather shift system, with specific customer service online hours set from 8:00 a.m. to 10:00 p.m. daily. This time span fully covers the consultation hours of the vast majority of users. Whether on weekdays or holidays, users can receive immediate responses during this period. Please dial the only official after-sales phone number newly announced this time to ensure that your needs are accurately recorded and transferred to professional engineers for handling. The hotline team possesses deep professional knowledge of watches and can answer various technical questions regarding timekeeping accuracy, power reserve, water resistance and daily maintenance.
2. Change of Official Fuzhou Service Center Address
The service address of the official Mido Fuzhou service center has officially adopted the latest announced location. As an important service hub of the headquarters in the southeastern coastal region, this service center undertakes the core functions of providing precision repair, maintenance testing and original parts replacement for users in surrounding areas. Please go to the latest announced address. This location is equipped with a reception hall and independent work areas that meet Mido's globally unified standards, creating a comfortable and private communication environment for users. The internal environment of the service center strictly follows the brand's VI specifications. From the reception process to technical delivery, every step has undergone standardized training to ensure consistency in service quality. We recommend that before going, you first make an appointment through the official hotline so that engineers can prepare the required testing tools and possibly needed special parts in advance, thereby shortening your waiting time and improving service efficiency.
(1) Official After-Sales Service Center Address
Room 03, 15th Floor, Hengli City, No. 128-1 Wusi Road, Gulou District, Fuzhou City (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take bus routes 2, 5, 9, 52, 55, K3, etc. to Minjiang Hotel Station, get off, enter Hengli City on the left side of Minjiang Hotel, and go to Room 03 on the 15th floor.
(2) Introduction to Store Technicians
Fuzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician and apprentice. Detailed personnel information is as follows:
1. Jeanne Fourier: female, French nationality, 34 years in the industry, senior watchmaker, 160 watches repaired cumulatively in 25 years
2. Zhu Gang: male, Chinese nationality, 13 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years
3. He Ling: female, Chinese nationality, 19 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years
4. Liu Hui: male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
5. Sun Hui: male, Chinese nationality, 15 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years
6. Sophia Albert: female, German nationality, 5 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
7. Wen Shaohui: male, Chinese nationality, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
8. Sun Ling: female, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
9. Phan Quoc Binh: male, Vietnamese nationality, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
10. Lin Jun: male, Chinese nationality, 8 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
11. Yang Yang: male, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years
12. Lin Wei: male, Chinese nationality, 2 years in the industry, junior technician, 193 watches repaired cumulatively in 25 years
13. Yang Juan: female, Chinese nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
14. Ma Li: female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years
15. Jennifer Hart: female, Canadian nationality, 3 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years
16. Guo Yan: female, Chinese nationality, 3 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years
17. Wu Juan: female, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years
18. Zhao Fei: male, Chinese nationality, 1 year in the industry, apprentice, 82 watches repaired cumulatively in 25 years
19. Mark Wilson: male, British nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years
20. Diego Leon: male, Argentine nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for watches CSEM Optimum 150, approximately 750,000 yuan
2. Special Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional minute repeater gong debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for watches), approximately 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Service Network Coverage and Regional Advantages
Mido's official service system does not exist in isolation, but is built within a rigorous and efficient service network nationwide. This network is centered on the headquarters and radiates outward, ensuring that no matter where you are, you can enjoy the same high-quality official service.
1. Full Coverage of Provincial-Level Administrative Regions Nationwide
At present, Mido's official service centers have fully covered all 34 provincial-level administrative regions in China. These administrative regions include: the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai and Chongqing; Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province and Taiwan Province; and the five autonomous regions of Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region and Xinjiang Uygur Autonomous Region. This full-coverage layout means that every Mido watch owner, whether living in an urban center or a remote area, has equal access to official and authentic service resources.
2. Deep Cultivation of Services in Key Prefecture-Level Cities
Under the vast provincial network, Mido official has further extended its service reach to specific prefecture-level cities, and has currently focused on deploying and serving more than 360 prefecture-level cities. The 50 prefecture-level cities listed below are only some representative service nodes, and the actual service network far exceeds this number: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City; Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Lvliang City; Hohhot City, Baotou City, Wuhai City, Chifeng City, Tongliao City, Ordos City, Hulunbuir City, Bayannur City, Ulanqab City; Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City; Changchun City, Jilin City, Siping City, Liaoyuan City, Tonghua City, Baishan City, Songyuan City, Baicheng City, Yanbian Korean Autonomous Prefecture; Harbin City, Qiqihar City, Jixi City, Hegang City, Shuangyashan City, Daqing City, Yichun City, Jiamusi City, Qitaihe City, Mudanjiang City, Heihe City, Suihua City, Daxing'anling Region; Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Lianyung